These Terms and Conditions are a legally binding agreement between Eastwood AS (Oslo, Norway), the owner of SocialmediaSign.com, and you.
In these Terms and Conditions, Eastwood AS will be referred to as SocialmediaSign, or «we» or «us» or «our».
We are not responsible for errors in the final product due to spelling mistakes made in the details-form. Thus, pay careful attention and make certain that your spelling is correct. We want your product to be perfect; hence in the case that we discover obvious mistakes we will contact you to correct these. However, there is not guarantee that this is discovered, as we take it for granted that all the information you have provided is accurate and without spelling mistakes.
All logos are printed on a white background and placed in a wide rectangular frame. You alone are responsible to ensure that your submitted logo is compatible with this. We encourage you to send us the best logo for this format. Once submitted, you give us permission to scale and place your logo according to our internal guidelines.
If you are using this web page/this service to shop for a third party, you are responsible for all submissions, orders and purchases. You are responsible for all costs and expenses related to the purchase.
You, alone, are the sole responsible party for all the texts, logos, account names in social media, data and other materials that are sent to us. SocialmediaSign has no responsibility for the above mentioned materials. By sending material to us, you are confirming your ownership of the rights and/or your legal rights to use this material, and you are giving us permission to make/produce the signs that you have ordered.
We reserve the rights to delete/remove all submissions that you have sent or are attempting to send; to hinder use of the web page; to delete/close your account and delete your order. This can be done without providing a specific reason for this decision. If action has been taken against your account, you will not open a new account without our permission. By following the rules, everyone remains happy!
All prices are in US Dollars (USD).
We do not start the production of your order until full payment has been received.
All payments are considered binding, final and will not be refunded.
We charge all Norwegian customers with VAT 25%.
Production and Shipping:
International shipping is included on all orders.
The estimated time of production is 10 working days. The product may be sent sooner if it is finished. The time of production starts as soon as we have received your payment in full; you have filled out the details form completely; and it has been registered with us as complete. If you have sent us an incomplete form or a logo that doesn’t comply with our requirements, we will inform you about this and hold production until the necessary information has been received. Your purchase will not be cancelled or annulled because of missing information or if the submitted material does not meet our demands. It is your responsibility to have all the necessary information and logo files available when completing your purchase.
For your logo to be accepted, it must meet the following requirements:
For the best quality, your logo should be submitted in a vector format (.ai /.eps / .svg)
All non-vector files must be at least 350 pixels in hight. Remember, all logos will be printed on white backgound.
Acceptable file types: .jpg .png .pdf .ai .eps .tiff .targa .svg (Max. 20MB)
If you don’t want to use a logo, but would rather prefer a name in the logo area, you must state this in the details form. The name will be printed in black, Helvetica font, and it will be adjusted to the logo area as we see fit.
The time of production does not include shipping transit time. Our obligations are fulfilled as soon as the order has been sent to you. After this moment, all further correspondence regarding shipping and time of delivery must be with the shipping company in question.
The time of production is an estimate. We are not responsible for any additional costs that may arise for you or for us in the case that the order is not sent on the estimated shipping date.
We are not responsible for delays caused by weather, shipping carriers, strikes or other situations beyond our control, or for any damages resulting from the failure to receive an order on time. Our responsibility is limited to preparing your order and delivering it for shipping. We are not liable for damages that occur in shipping.
With every unique sign series, QR-code, NFC-tag and accompanying landing page, a subscription follows. This subscription has an annual cost of $69.00 USD. Included in this subscription is the maintenance of your dynamic QR-code, your NFC-tag, the operation and updating of your mobile landing page, as well as the traffic reports sent to you every week/month. From the date that your order has been received, 1 (one) year’s subscription is included in the purchase of a sign. We will use the email address you provide to contact you when the first year has passed. If the subscription is not renewed, the active QR-code, NFC-tag and the mobile landing page will be terminated without questions.
Apart from the material you have sent to us, all material/content made by SocialmediaSign and the content on this web page belong to us. You cannot copy, re-use or sell any of this material without a written agreement with, and approval of SocialmediaSign.
SocialmediaSign is not responsible for any losses of or damages to the material you send to us. We are not obligated to save or store any of the material you send to us. We reserve the right to delete all submitted material as soon as production is completed and the order has been sent to you.
When using this web page, being in contact with any of us or ordering any of our products, you confirm that the information submitted is correct and without faults. You are obligated to provide a correct and valid email address and any other information that SocialmediaSign asks about in order to complete your order. You are responsible for keeping your log-in information, such as user name and password, personal. At the same time you are completely and personally responsible for actions made through your account. We are not responsible for any losses or damages caused by unauthorized use of your account.
You are obligated to inform us as soon as you suspect unauthorized use of your account or any breach of security.
You give us permission to use pictures, samples, copies and illustrations of your finished order for marketing of our products on our web page, in social media and anywhere else we see fitting and want to show our products.
All sales are final.
We will reproduce your order if we verify that we made an error. Errors, mistakes or missing information in your submission is not a valid reason for reproduction.
We must be notified within 48 hours from delivery of any defects.
You may be required to return the entire order to us within 5 days of delivery, before we, after careful consideration, may approve a reproduction.
When reproducing an order, the original production time and shipping method will be used.
Third party partners:
SocialmediaSign uses external third party actors in our production and service. This applies to data processing, servers, QR and NFC linking, shipping and parts of the sign production. SocialmediaSign is under no circumstances responsible for errors, delays, down time or other problems that may arise for these third party actors. Like us, these third party actors are in no way (financially or any other way) responsible for the potential consequences that this may have for you and/or your company. You are using our services at your own risk. If we are experiencing problems with our services, we will do our best to inform you about this.
SocialmediaSign can close down and we can terminate our services and cooperation with you without being held responsible, neither financially nor in any other way, for the
potential consequences and results that may arise from this. We are not obliged to justify or provide a reason for this. SocialmediaSign cannot be held responsible for things that our beyond our control.
SocialmediaSign is not connected, personally or in business, to any of the social platforms (displayed on our signs). All the products found on our web page are designed and produced by SocialmediaSign in order for you to be able to increase your traffic towards your social networks/platforms. We comply with the set guidelines for the use of these social platforms’ logos, and we are not responsible for the ownership and rights of these.
All product images is illustrations of the actual product and may vary. See the gallery for actual photos.
We want it to be profitable to order multiple signs. The biggest cost of production is the first sign. Producing multiple signs is more cost efficient for us and it should be the same for you. We give you 30% discount on all orders that contain more than one unit (sign). This discount appears clearly in green in your shopping cart.